WakeMed becomes one of the first U.S. health systems to integrate Rezilient CloudClinics

We're thrilled to announce our newest partnership that's set to transform how employers and their employees access healthcare in the Research Triangle area. Rezilient Health and WakeMed Health & Hospitals are joining forces to launch "Rezilient with WakeMed" CloudClinics — a hybrid care model designed to make primary and specialty care more accessible while dramatically reducing costs for employers.

‍

‍

A new model for employer-focused healthcare

Starting in January 2026, four Rezilient with WakeMed CloudClinics will open across the Research Triangle area, making WakeMed one of the first healthcare systems in the United States to integrate our innovative hybrid telehealth and in-person care delivery model. These CloudClinics will complement WakeMed's existing network of more than 175 physician practice locations, offering a seamless continuum of care.

What makes this partnership unique is its end-to-end approach to employer benefits. On the front end, employees get convenient same-day access to care. On the back end, employers see substantial savings on overall healthcare costs through early intervention in chronic care management and dramatic reductions in emergency room visits and hospitalizations.

WakeMed's confidence in this model speaks volumes — they're providing the benefit to their own 12,000+ employees and dependents before opening it to other employers throughout the Research Triangle region.

‍

How the CloudClinic model works

Our hybrid CloudClinic model beams remote primary and specialty care doctors into physical CloudClinics equipped with in-person health providers and digital diagnostic tools. This innovative approach enables unprecedented same-day access to primary care and specialty care consults when needed. Employees enjoy unlimited access to care and care management without copays, coinsurance, or deductibles.

By expanding access to care at the earliest possible intervention point, the model reduces costly downstream utilization while seamlessly integrating patients into WakeMed's broader network when specialty services or advanced care is needed.

‍

What the partnership means

Dr. Seth Brody, WakeMed's executive vice president and chief physician executive, explained the health system's decision to launch this model with its own employees: "WakeMed is launching this model with its own employees because we know it will reduce costs to our self-funded medical plan while also helping reduce absenteeism due to delays in getting the urgent or primary care they need. In addition, integrating Rezilient's innovative model directly into our system positions WakeMed as a leader in the market from an access and value-based care standpoint. We are delivering a unique solution that meets the unique needs of employers at this time, expands access to care, and augments our existing care teams."

Each of the four CloudClinic locations will feature our proprietary platform integrated with WakeMed's electronic health record system, ensuring care continuity between virtual health consultations and WakeMed's network of physicians, specialty services, and facilities.

‍

Our vision for healthcare transformation

As our Founder and CEO Danish Nagda, MD, shared: "Rezilient is in a unique position to transform healthcare for employers. But we cannot do it alone. We need to partner with innovative health systems like WakeMed to offer a comprehensive solution for employers that is seamless and meets them where they are. Together, Rezilient and WakeMed will help employers get better access to high quality care while reducing their rising healthcare costs. WakeMed's desire to be one of the first health systems in America to integrate the CloudClinic model, especially with their own employees, is testament to the bold leadership required to meet this moment. America needs to modernize its care delivery infrastructure, and we're excited to build it together for the Raleigh-Durham area."

‍

What's next

Rezilient with WakeMed will first be available to WakeMed medical plan members at no cost beginning January 1, 2026, before expanding to include corporate clients later in the year. This partnership represents a continuation of our national expansion strategy and WakeMed's commitment to leading the market through innovation in care delivery.

Dr. Brody summed it up perfectly: "We believe strongly in this model's ability to improve access to care while controlling costs. Rezilient with WakeMed defines how employers and healthcare providers can work together to improve individual well-being."

We're excited to bring this transformative model to the Research Triangle area and look forward to helping employers provide better, more accessible care to their employees.

‍