Rezilient Health is a healthcare provider that offers primary care, urgent care, care management, and select specialty services through a combination of virtual appointments and in-person care at our CloudClinics.

Getting started is easy. Simply create your account through your employer's activation link or the Rezilient app. Once your account is set up, you'll be able to schedule appointments, message your care team, and access your healthcare information.

While not required, the Rezilient app makes it easy to book appointments, access visit information, message your care team, and review your health information from anywhere. You can download the free app HERE on the Apple App Store and HERE on the Google Play Store.

You can schedule an appointment online through the Rezilient app or patient portal. Simply choose the type of appointment you need and select an available time and provider that works for you.

Nothing. Seriously. $0.

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Your Rezilient Health benefit covers you and your dependents (ages 7+) at absolutely no out-of-pocket cost. That means no copays, no deductibles, and no surprise bills for things like lab work, strep tests, or COVID tests taken at a Rezilient CloudClinic.

Prescription costs depend on your health plan's pharmacy benefits and the medication prescribed. Your provider can discuss treatment options and answer questions about your prescriptions during your appointment.

Coverage for lab work taken outside of a Rezilient CloudClinic depends on your employer-sponsored health plan. If lab work is recommended, your care team will explain next steps and help coordinate any necessary testing.

Coverage for imaging services, such as X-rays, CT scans, or MRIs, varies by health plan. If imaging is needed, your care team will coordinate the appropriate referral and provide guidance on next steps.

Same-day and next-day appointments are often available, either virtually or at a Rezilient CloudClinic, making it easier to get care when you need it.

There are no limits on how often you can use your Rezilient benefit for covered services. Whether you need a one-time visit or ongoing support, our care team is here for you.

Yes. Virtual appointments are available in all 50 states, making it easy to connect with a provider whether you're traveling for work, visiting family, or on vacation.

Yes. Eligible members can access virtual care nationwide. In-person appointments are available at our CloudClinic locations when applicable.

You'll receive appointment details and instructions through the Rezilient app, ,patient portal, email, or SMS. Depending on your appointment type, you'll receive information about joining your virtual visit or arriving at a CloudClinic.

Yes. Secure messaging allows you to stay connected with your care team for questions, follow-up needs, and care management support.

Virtual appointments allow you to connect with a provider from wherever you are using your phone, tablet, or computer. CloudClinics offer in-person care where a medic will take your vitals and assist your remote provider. They can also do labs, tests, and medication administration right there.

Yes, if your plan allows in-person visits, patients can visit any Rezilient CloudClinic location, regardless of where they live or work.

No. You can use Rezilient Health whether or not you have another primary care provider. Many patients choose Rezilient as their primary source of care, while others use it alongside their existing providers.

Yes. Our providers can prescribe medications when clinically appropriate.

In many cases, yes. Medication refills may require an appointment so your provider can review your health history and determine the most appropriate treatment plan.

Yes. If specialized care is needed, our care team can coordinate referrals and help you navigate next steps.

Yes. Providers can order lab work and imaging when medically necessary and help coordinate follow-up care based on your results.

No. Your medical information is private and protected by federal privacy laws. Your employer does not have access to your personal health information or details about your appointments.

Yes. Rezilient uses secure, HIPAA-compliant technology to protect your health information and maintain the privacy of your medical records.

A sports physical, also called pre-participation physical examination (PPE), is a health evaluation that helps determine whether a child can safely participate in sports and physical activities. Most schools and athletic organizations require a sports physical before participation. Sports physicals are designed to identify potential health concerns, review previous injuries, and help athletes stay healthy and safe throughout the season.

A sports physical, also called pre-participation physical examination (PPE), is a health evaluation that helps determine whether a child can safely participate in sports and physical activities. Most schools and athletic organizations require a sports physical before participation. Sports physicals are designed to identify potential health concerns, review previous injuries, and help athletes stay healthy and safe throughout the season.

Most student athletes are required to complete a sports physical before participating in school-sponsored sports or organized athletic activities. Requirements may vary by school, league, and state.

A Rezilient Health provider, with support from one of our CloudClinic Medics, will guide your child through a standardized assessment based on state requirements. 

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The visit may include: 

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• - Height and weight measurements 
• - Blood pressure and heart rate checks
• - Heart and lung evaluation
• - Vision screening
• - Joint and flexibility assessment
• - Review of posture and movement
• - Review of medical history
• - Discussion of medications, allergies, asthma, previous injuries, or other health concerns

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The appointment combines medical, musculoskeletal, and functional assessments to help ensure your child can safely participate in sports.

These appointments are scheduled for one hour. However, most sports physical appointments are quick and efficient while still allowing as much time as you wish to discuss any concerns or questions with the provider.

We recommend that your child wear comfortable clothing and athletic shoes that allow them to move freely during the examination. If your school, league, or athletic organization has provided any paperwork, feel free to bring it with you.

Yes. We have access to current-state required sports physical forms for the states where we provide care. Assuming all examination requirements are met, completed forms will be provided at the conclusion of the visit.

Not always. If a provider identifies a concern that requires additional evaluation, your child may need follow-up testing or referral to a specialist before sports clearance can be granted. Our goal is to help ensure participation is safe for every athlete.

Many athletes successfully participate in sports while managing ongoing health conditions. Your provider will review your child’s medical history and discuss any conditions, medications, or concerns during the visit.

Be sure to discuss any previous injuries, surgeries, or concussions with the provider. This information helps determine whether any additional evaluation is needed before sports participation. 

No. Due to the nature of the examination, sports physicals must be completed in person at a Rezilient Health CloudClinic.

Sports physicals are available for children ages 7 and up. 

No. At this time, Rezilient does not provide pediatric vaccines or immunizations at CloudClinics. If your child needs school-required vaccinations or immunization records, those services will need to be completed through their pediatrician or another healthcare provider.

Rezilient Health offers same-day and next-day appointments whenever available. Because sports seasons and school deadlines can create increased demand, we encourage families to schedule early. 

For members with access to Rezilient Health through their employer-sponsored benefit, sports physicals are available with a $0 copay and $0 deductible for any Rezilient-covered services.