A day in the life of a Rezilient Health medic

At Rezilient Health, medics are at the heart of every CloudClinic visit. Whether it’s your first appointment or your fifth, they’re the first person you see when you arrive, and often the last before you leave. Their job goes far beyond checking your vitals. They create connection, comfort, and confidence. 

Here’s a behind-the-scenes look at what a typical day looks like for one of our incredible medics.

Note: To respect and protect patient privacy, the patient featured in these photos is a Rezilient Health employee who consented to being included in this piece.

Our medics know that how a visit begins sets the tone for the entire appointment. That’s why they focus on making patients feel seen, heard, and at ease from the start.

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‍Listening comes first

Before any devices or tools come out, our medics listen.

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‍Vitals matter, but so does how you take them

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Efficiency is key, but never at the cost of empathy. Patients are always treated like people first.

Bringing technology and humanity together

In the CloudClinic exam room, the medic uses our connected digital devices, like a streaming otoscope or stethoscope, to perform real-time assessments.

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‍Your care team, connected

Because our medics work side-by-side with our remote providers, your experience is seamless.

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Before you go, we make sure you’re good to go

Every visit wraps with time to answer questions, explain follow-ups, and make sure the patient feels confident in understanding what they need to do next.

‍It’s about care and caring

If you’re visiting a Rezilient CloudClinic for a routine checkup or something more involved, your medic is with you every step of the way. At Rezilient, we’re proud to create an environment where patients feel known, and team members feel like they’re making a difference every single day.